California Online Privacy Protection Act Notice

California Online Privacy Protection Act Notice

Effective January 1, 2020

Last Updated May 1, 2020

Scope of Notice

This California Online Privacy Protection Act Notice ("Notice") provides additional information to our Privacy Policy about how we collect, use, disclose and otherwise process personal information of our users ("consumers", "players" or "you") who are individual residents of the State of California, either online or offline, within the scope of the California Consumer Privacy Act of 2018 ("CCPA").

Unless otherwise expressly stated, all terms in This Notice have the same meaning as defined in our Privacy Policy or as otherwise defined in the CCPA.

Collection and Use of Personal Information

"Personal Information" in this Notice, as in the CCPA, refers to any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a certain consumer or household.

The following chart lists the categories of Personal Information we collect about Players, the source of collection, and the business purposes for collection, all in accordance with the categories of Personal Information and business purposes enumerated in the California Consumer Privacy Act of 2018 (CCPA). These are also the categories of Personal Information we collected in the past 12 months and their business purposes.

A more detailed description of the particular pieces of information we collect and their purposes is provided in our Privacy Policy.

Category of Personal Information

Categories of Sources

Commercial or Business Purpose

Identifiers, such as Account Name, Device ID, Email Address, IP Address, etc.

Players

Players' Devices

Data Services

Service Providers

Customer service

Internal analytics and reporting

Internal research

Operate our business and games

Game mechanics or functionality

Facilitate players' social interactions

Debugging existing intended functionality

Product development/improvement

Maintaining and enhancing service

Auditing Player interaction & transactions

Marketing

Detecting/Protecting against security events

Player acquisition

California Customer Records (Cal. Civ. Code 1798.80(e)) such as Address, Name, Telephone Number.

Players

Data Services

Service Providers

Social Network Services

Detecting/Protecting against security events

Internal analytics and reporting

Internal research

Customer service

Operate our business and games

Game mechanics or functionality

Facilitate players' social interactions

Debugging existing intended functionality

Product development/improvement

Maintaining and enhancing service

Auditing Player interaction & transactions

Advertising

Direct marketing (phone, email, etc.)

Detecting/Protecting against security events

Player acquisition

Protected Classification Characteristics, such as age and gender.

Players

Service Providers

Social Network Services

Detecting/Protecting against security events

Internal analytics and reporting

Internal research

Customer service

Operate our business and games

Game mechanics or functionality

Debugging existing intended functionality

Product development/improvement

Maintaining and enhancing service

Auditing Player interaction & transactions

Advertising

Direct marketing (phone, email, etc.)

Commercial Information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Players

Data Services

Service Providers

Social Network Services

Detecting/Protecting against security events

Internal analytics and reporting

Internal research

Customer service

Operate our business and games

Game mechanics or functionality

Facilitate players' social interactions

Debugging existing intended functionality

Product development/improvement

Maintaining and enhancing service

Auditing Player interaction & transactions

Advertising

Direct marketing (phone, email, etc.)

Player acquisition

Internet/Network Information, such as website or application or advertisement browsing history.

Players

Players' Devices

Data Services

Service Providers

Analytic Services

Internal analytics and reporting

Internal research

Customer service

Operate our business and games

Game mechanics or functionality

Facilitate players' social interactions

Debugging existing intended functionality

Product development/improvement

Maintaining and enhancing service

Auditing Player interaction & transactions

Advertising

Direct marketing (phone, email, etc.)

Detecting/Protecting against security events

Location Data, IP Address, device shared location, and Wi-Fi connection location.

Players

Players' Devices

Data Services

Service Providers

Internal analytics and reporting

Internal research

Customer service

Operate our business and games

Game mechanics or functionality

Facilitate players' social interactions

Debugging existing intended functionality

Product development/improvement

Maintaining and enhancing service

Auditing Player interaction & transactions

Advertising

Direct marketing

Player acquisition

Detecting/Protecting against security events

Inferences such as derivation of information, data, assumptions, or conclusions from any of the above categories of personal information.

Players

Players' Devices

Data Services

Service Providers

Social Network Services

Analytic Services

Internal analytics and reporting

Internal research

Customer service

Operate our business and games

Game mechanics or functionality

Facilitate players' social interactions

Debugging existing intended functionality

Product development / improvement

Maintaining and enhancing service

Auditing Player interaction & transactions

Advertising

Direct marketing (phone, email, etc.)

Player acquisition

Detecting/Protecting against security events

* Playtika permits, under cerein legal and technical limitations, certain third-party advertising partners to collect information about our players through our games and our website for purposes of serving ads that are more relevant, for ad campaign measurement and analytics, and for ad fraud detection and reporting. To the extent this practice is interpreted to constitute a "sale" under the CCPA, please see our Online Advertising section below for more information.

To Whom We Disclose Personal Information

As described in the Privacy Policy, we share personal information within Playtika group of companies and with a variety of recipients for business purposes.

In addition to the categories of recipients identified in the How We Share Information section of the Privacy Policy, we disclose personal information to, or allow access to personal information by, the following categories of recipients:

Cloud Storage Providers

Payment and Auditing Processors

Security Safety Vendors and Service Providers

Customer Service Vendors

Advertising and Marketing Partners

Online Advertising and Notice of the right to opt-out of the sale of Personal Information

The following describes the categories of personal information we sell for a business purposes, in accordance with the categories of Personal Information enumerated in the California Consumer Privacy Act of 2018 (CCPA). These are also the categories of information we sold in the past 12 months.

When we serve you personalized video ads, we sell your resettable identifiers provided by your mobile device’s operating system with ad networks, social media companies and other third-party businesses in the ad ecosystem. The typical resettable advertising IDs are GAID (Android) and IDFA (Apple) and they are considered personal information under the CCPA. These third parties use your personal information to:

serve relevant ads on our site, on other websites or mobile apps, or on other devices a Player may use;

personalize content; and

to perform other advertising-related services such as reporting, attribution, analytics and market research.

These third parties may use this personal information for their own commercial purposes in accordance with their own privacy policies, which may include providing this information to additional third parties, including other advertising networks.

You have the right to opt-out of the sale of your personal information. You may reset these identifiers from within your mobile device or limit ad tracking for your mobile device as mentioned above. Alternatively, if you would like to opt out of personalized advertising in our games, you may also do so in the Advanced Setting of our games by changing the personalized/ tailored ads toggle to “off”. If you opt-out, you’ll still see ads, but they’ll most likely be less relevant.

Minors Under Age 16

We do not sell the personal information of Players we know to be less than 16 years of age, unless we receive affirmative authorization (the "Right to Opt In") from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age.

Financial Incentives

In each of the following financial incentives, which we offer on some, but not all games, we will grant you virtual currency or other virtual items across the variety of our games that you play.

Financial Incentive Categories of Personal Information Collected How to Opt-In to the Financial Incentive
In-game ads Identifiers, Internet or other electronic network activity information, Commercial information, Location Data, Inferences drawn Watch in-game video ads that may be presented to you
Facebook connect Identifiers, Internet or other electronic network activity information, Commercial information, Location Data, Inferences drawn Connect to our games through their Facebook account
Contact information Identifiers, telephone number Share with us youre email address or mobile phone number, through
Mailing list Identifiers Subscribe to our mailing list, through

You have a right to withdraw from the financial incentive at any time. To do so, please submit a request through the Playtika Privacy Portal or via Privacy option which is available on the support section in the game settings.

Your California Privacy Rights

If you are a user residing in California, you have the following rights:

Right to know You have the right to know the following, which we will provide to you after we receive a verifiable request from you:
  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information is collected;
  • Our business or commercial purpose for collecting personal information;
  • The categories of third parties with whom we share personal information, if any; and
  • The specific pieces of personal information we have collected about you.
Right to deletion Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not delete your personal information if it is necessary to:
  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Right to Non-Discrimination for the exercise of your privacy rights You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:
  • Deny goods or services to you;
  • Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
  • Provide a different level or quality of goods or services to you; or
  • Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to our business by your personal information.
Right to designate an authorized agent to submit CCPA requests on your behalf You may designate an authorized agent to make a request under the CCPA on your behalf. To do so, you need to provide the authorized agent written permission to do so and the agent will need to submit to us proof that they have been authorized by you. We will also require that you verify your own identity, as explained below.

You have two different ways to exercise your California rights under the CCPA:

  • Submit your request in the privacy category via the “Support section” within the game. This is the preferred way for us to conduct proper verification, or
  • Filling out request within our Playtika Privacy Portal. Using this method, we will need to verify your identity before processing your request. In order to verify your identity, we will generally either require the successful login to your account or the matching of sufficient information you provide us to the information we maintain about you in our systems.

Although we try to limit the personal information collected in connection with a request to exercise the right to know and the right to deletion to that personal information identified on the Playtika Privacy Portal, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know and right to deletion, particularly where we are unable to verify your identity.

Updates

We may update this Notice from time to time. When we make changes to this Notice, we will change the "Last Updated" date at the beginning of this Notice. If we make material changes to this Notice, we will notify you by email to your registered email address, by prominent posting on our online services, or through other relevant communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.

Contact Us

If you have any comments, or concerns regarding our Privacy Policy and privacy practices, please send an e-mail to [email protected]. For all other issues, please contact Playtika through our Playtika Privacy Portal